Frequently Asked Questions

Everything you need to know about orders, shipping, returns, and more. Can't find your answer? Reach out to our team below.

Orders & Shipping

How long does shipping take?

Standard orders typically arrive within 7–15 business days after processing. Expedited and express options are available at checkout for faster delivery. See our Shipping Policy for full details.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also check your order status anytime on our Order Tracking page.

Do you ship internationally?

Yes, we ship to select countries outside the US. International orders may be subject to customs duties and import taxes, which are the responsibility of the customer.

Can I change or cancel my order after placing it?

We begin processing orders quickly, so changes can only be made within a short window after checkout. Contact us as soon as possible and we'll do our best to help.

Returns & Exchanges

What is your return policy?

Items can be returned within 30 days of delivery if they're unworn, unwashed, and in original condition with tags attached. Full details are in our Returns & Refund Policy.

How do I start a return or exchange?

Contact our support team with your order number and reason for return, and we'll send you instructions and, where applicable, a prepaid return label.

When will I get my refund?

Once we receive and inspect your return, refunds are issued to your original payment method within 5–10 business days.

Sizing & Product

How do I find my size?

Each product page includes a detailed size guide with measurements. If you're between sizes, we generally recommend sizing up for a more relaxed fit.

How should I care for my items?

Care instructions are listed on each product page and on the garment's care label. In general, we recommend gentle or hand washing and air drying to preserve quality.

Is an item that's sold out coming back in stock?

Some styles are restocked, while limited releases may not return. Sign up for restock notifications on the product page to be notified first.

Payment & Account

What payment methods do you accept?

We accept all major credit cards, as well as other payment methods shown at checkout.

Is my personal information secure?

Yes. All transactions are encrypted, and we never sell your personal information. See our Privacy Policy for details.

Do I need an account to place an order?

No, you can check out as a guest. Creating an account simply lets you track orders and check out faster in the future.

Still have questions?

Our support team is happy to help with anything not covered here.

Contact Us